Frequently Asked Questions (FAQs)
Thank you for your interest in our auction! Below are a list of FAQs, please do not hesitate to reach out to us at auction@deniselouie.org if there is a question that was not answered.
When is the event?
Saturday, May 3rd, 2025 at 6PM. Doors open at 6pm. The silent auction will be during this reception hour. The program will start at 7pm. At 7pm, the online auction and silent auction will close.
Where is the event?
The Museum of Flight
9404 East Marginal Way S.
Seattle, WA 98108
What is the dress code?
Dress up in your favorite gala or cocktail attire!
How will child-care work?
When you arrive to check-in, childcare check-in will occur at the registration table as well. You will then be taken to the kids room to drop off your children. A waiver will be signed at check-in.
I am unable to attend. May I donate in lieu of attending?
Of course! You can donate to our fund-a-need for the auction here!
I would like to become an event sponsor. Where can I find more information?
Please contact Nikki at nhuang@deniselouie.org.
Where is the online bidding website?
After you register for our 5/3rd event, we will send an email
with a special link to you no later than 4/19th to check out our online
bidding and begin browsing the items. Online bidding begins 4/19th at 8AM PST and closes 5/3rd at 7:00PM PST. When registering, please check the box 'I authorize Denise Louie Education Center to use the credit card entered on the submission page at event 2025 - Denise Louie Dinner & Auction.' or you will be asked to register separately to bid.
What if I lose my bidding link?
If you have lost your link - please email us at auction@deniseloiue.org to request that it be sent again. If there is no authorized credit card on
file for you, you will be asked to register on the bidding website itself.
How do I bid? I see “Start Bidding”
If you see a 'Start Bidding' button at the top of the page - this means
you are using the preview URL and not your personal URL. Please email auction@deniselouie.org
to request that your personal link be sent again. If
there is no authorized credit card on file for you, you can click "Start Bidding" to register with the bidding website.
Can I bid on items from my phone?
Yes. The auction website works with mobile devices.
How do I see what I've bid on?
Please click the drop-down menu button ≡
in the upper left corner. You can click 'Bids' to see your bids. If
'Bids' is not an option - you are using the preview URL instead of your
personal URL. Please use your personal URL. Please email auction@deniselouie.org if you need it to be resent.
How do I look at a specific category?
Please click the drop-down menu button ≡ in the upper left corner. You can scroll through the Categories section and click on a specific category.
How do I flag an item to watch? (Favorites)
From the home page you can click the star in the bottom right
corner of the package button. From the package page, you can click the
star in the upper right corner. To see your favorites, click the
'Favorites' button in the upper right of the menu bar.
How do I see which packages have no bids?
Please click the drop-down menu button ≡ in the upper left corner. You can click 'No Bids' to see which packages have not yet been bid on.
How do I participate in the Raise the Paddle/Fund A Need portion?
Please click the Fund a Need link on the bottom from the home page or donate on the event website here.
How will I know what I've won?
You will receive an email confirmation that you have won with
pick up and delivery information some time after the auction closes.
When will you charge me for what I've won?
We will charge credit cards on file on Monday, 5/5th.
